Centricity Securities Private Limited
SEBI Registration No : INZ000323234
Address : Unit No 207 A & 207B, Tower-B, Global Business Park, Gurugram, Harayana-122002.

Contact us:

Escalation Matrix :

Details of	Contact Person	Address	Contact Number	Email ID	Working Hours
Customer Care	Sachin Jasuja	207 A & 207B, Tower-B, Global Business Park, Gurugram, Harayana-122002	8368283594	support@centricity.co.in	Mon-Fri; 9:00AM to 6:00PM
Compliance Officer	Sachin Jasuja	207 A & 207B, Tower-B, Global Business Park, Gurugram, Harayana-122002	8368283594	compliance@centricity.co.in	Mon-Fri; 9:00AM to 6:00PM
Designated Director	Aditya Shankar	207 A & 207B, Tower-B, Global Business Park, Gurugram, Harayana-122002	8368283594	brokingservices@centricity.co.in	Mon-Fri; 9:00AM to 6:00PM

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint




• SEBI at https://scores.sebi.gov.in/
• Exchange NSE at https://investorhelpline.nseindia.com/NICEPLUS/
• BSE at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx
• MCX at https://www.mcxindia.com/Investor-Services
• MSEI at https://www.msei.in/Investors/Introduction
• CDSL at https://www.cdslindia.com/Footer/grievances.aspx

Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES 2.0/Exchange portal.

Disclaimer : Investment in securities market are subject to market risks, please read all the related documents carefully before investing.

ATTENTION INVESTORS

Update your Mobile Number and E-mail IDs with your Stock Broker : “Prevent unauthorized transaction in your Trading/Demat account. Update your Mobile Numbers/Email Ids with your Stock Brokers/Depository Participant. Receive information/alerts of your transaction (Trading A/c) directly from Exchange at the end of the day & Demat Transaction for all debit and other important in your demat A/c directly from CDSL on the same day on your Registered mobile/email.

KYC is one time exercise: “KYC is one time exercise while dealing in securities markets – once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.),you need not undergo the same process again when you approach another intermediary.”

Old DIS Booklet Phased out: DIS issued prior to 07-Jan- 2014 Phased out w.e.f. 06-Jan-2016 for Demat Transactions, Kindly contact your DP to receive New DIS to further transaction.

ASBA mandatory after January 1, 2016: “No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor’s account.”

Pledge/Block Mechanism: Stock Brokers can accept securities as margin from clients only by way of pledge/block mechanism in the depository system w.e.f. September 01, 2020.

OTP directly from Depository: Update your email id and mobile number with your stock broker / depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.

Margin: Pay 20% (or as per exchange) upfront margin of the transaction value to trade in cash market segment.

CAS: Check your securities / MF / bonds in the consolidated account statement issued by NSDL/CDSL every month.

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Do not keep funds idle with the Stock Broker. Please note that your Stock Broker has to return the credit balance lying with them, within three working days in case you have not done any transaction within last 30 calendar days. Please note that in case of default of a Member, claim for funds and securities/commodities, without any transaction on the Exchange will not be accepted by the relevant Committee of the Exchange as per the approved norms.

Check the frequency of accounts settlement opted for. If you have opted for running account, please ensure that your Stockbroker settles your account and, in any case, not later than once in 90 days (or 30 days if you have opted for 30 days settlement). In case of declaration of Member as defaulter, the claims of clients against such Defaulter Member would be subject to norms for eligibility of claims for compensation from Member funds / IPF to the clients of the Defaulter Member.